Return & Refund Policy
At Thai Picks Online, we stand behind the premium quality of our selected authentic products. If you face any issues, our hassle-free policy has you covered.
3-Day Return
You have 3 days from the delivery date to request a return or replacement if your product isn't perfectly right.
Fast Refunds
Once approved, your return or replace will be processed swiftly via within 3 to 5 business days.
Valid Reasons for Return
We accept returns or exchanges if the product delivered is physically damaged, defective, or if you received an incorrect item or variant from what you ordered.
Conditions for Eligibility
The item must be completely unused, unaltered, and in the exact same pristine, uncompromising condition that you received it. It must be packed in its original luxury packaging, including all tags, labels, and invoice documents.
Return Shipping Costs
If the return is due to a mistake on our part (damaged/wrong item), Thai Picks Online will bear all shipping fees. For voluntary changes of mind or exchanges, the customer is responsible for the return courier charges.
